We kindly provide the following guidelines for patients and attendants to ensure a smooth and safe experience within our hospital premises. Patients and attendants are requested to adhere to these guidelines:
- Timeliness: Please arrive on time for your admission and scheduled procedures to ensure a smooth process.
- Fasting: For your safety during anaesthesia, it is important to have an empty stomach from 11 pm the night before your surgery. This means no water, coffee, or breakfast.
- Valuables: Leave all jewellery and valuables at home to avoid any loss or misplacement.
- Nail Polish and Makeup: Please remove nail polish and makeup before surgery, as it can interfere with monitoring and medical procedures.
- Visitors: Limit visitors, especially on the day of surgery, to maintain a calm and controlled environment.
- Attendant Availability: One attendant must be available at the time of surgery to provide necessary support.
- Visiting Hours: Visiting hours are from 5 pm to 7 pm. Please respect these timings for the well-being of all patients.
- Cleanliness: Please make an effort to keep your room clean and tidy.
- Eating in Room: Only the patient and one attendant may eat in the room to maintain cleanliness and avoid disturbances.
- Feedback and Complaints: If you have any complaints or concerns regarding the room, staff, or other matters, please bring them to the attention of Dr. Sumita Arora or Dr. Rajesh Arora immediately.
- Footwear: Please do not remove your footwear within the premises for safety and hygiene reasons.
- Birth Certificate: Before discharge, please ensure the details and spellings on the birth certificate form are accurate. Collect your discharge summary, files, investigations, and birth certificate, if applicable.
- Lost Belongings: Double-check all your belongings, including mobile phones, spectacles, and reading material, before leaving the hospital.
- Birth Certificate Issuance: If you require a birth certificate urgently for passport purposes or other reasons, please inform us immediately after delivery. Otherwise, birth certificates can be obtained from the reception office 21 days after delivery.
- Contact Information: For any clarifications, feel free to contact Dr. Sumita Arora or Dr. Rajesh Arora between 6 pm and 7 pm.
- In case your room is needed for another patient, you may be shifted to another room after your surgery. Your cooperation and adherence to these guidelines are greatly appreciated for a safe and comfortable hospital experience.